Welcome to the Ossola, et al. v. American Express Company, et al. Settlement website.

To complete the online Substitute Form W-9, please click here.

This website contains information regarding a proposed class action settlement that has been preliminarily approved by the Court in Ossola, et al. v. American Express Company, et al., United States District Court for the Northern District of Illinois, Case No. 13-cv-4836.


In the lawsuit, Plaintiffs Jennifer Ossola and Scott Dolemba (collectively, "Plaintiffs") allege American Express and its vendor, West Asset Management, Inc. ("WAM") (together with American Express, "Defendants") violated the Telephone Consumer Protection Act (the "TCPA") because WAM used an automatic telephone dialing system and/or an artificial or prerecorded voice to place debt collection phone calls to cell phones on behalf of American Express regarding a debt owed to American Express that did not belong to the person called.

American Express and WAM, the entity that placed the calls on American Express's behalf, deny Plaintiffs' allegations and deny any wrongdoing whatsoever. By entering into the settlement, American Express and WAM have not conceded the truth or validity of any of the claims against them.

For more information about the Settlement, please review the Class Notice.


All persons nationwide within the United States who, on or after July 3, 2009 through December 31, 2013, received a call from West Asset Management, Inc. (or its agent or affiliate) in reference to a debt owed to American Express, to any of the 3,219 cellular telephone numbers on the Class List through the use of equipment alleged to be an automatic telephone dialing system, a predictive dialer and/or an artificial or prerecorded voice, where (i) the call was made in connection with the account of a "deceased customer" and/or (ii) the person called did not have a contractual relationship with American Express.