Medeiros, et al. v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc.,
United States District Court for the Central District of California,
Case No. 2:15-cv-09093-JVS-AFM ("Medeiros");

Fanning et al. v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc.,
United States District Court for the Central District of California,
Case No. 12-cv-00885-JVS-RNBx ("Fanning");

Lindgren v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc.,
United States District Court for the Central District of California,
Case No. 14-cv-05615-JVS-RNBx ("Lindgren")

(collectively "HSBC California Call Recording Lawsuits")

If you are a California resident and received a telephone call from or on behalf of HSBC Card Services Inc. between March 23, 2009 and May 1, 2012 and that call was recorded or monitored, you may be entitled to benefits under a class action settlement.

UPDATE: Settlement Approved, Appeal Dismissed, Payment Distribution Scheduled

On October 23, 2017, the District Court granted final approval to the proposed class action settlement of the Medeiros, Fanning, and Lindgren matters. A copy of the Court's decision is here. The District Court entered final judgment on November 29, 2017. One individual appealed the decision to grant final approval and enter final judgment, but that appeal was dismissed on December 22, 2017. Accordingly, under the terms of the settlement, the distribution of settlement payments is now scheduled for February 23, 2018. If your contact information has changed since you received the class notice or submitted a claim form, please contact the claims administrator at admin@cacallrecordinglawsuit.com to ensure that your payment is sent to the appropriate address.

This website will be updated with further case developments as they occur.

A federal court authorized this Notice. This is not a solicitation from a lawyer.

  • A proposed settlement will provide $13,000,000 (the "Settlement Fund") to fully settle and release claims of California residents who received a call from or on behalf of HSBC Card Services Inc. between March 23, 2009 and May 1, 2012 and whose call(s) was recorded or monitored (the "Settlement Class").
  • Plaintiffs in the HSBC California Call Recording Lawsuits allege that certain of these calls violated the California Invasion of Privacy Act, Cal. Penal Code Sections 632 and 632.7 ("CIPA"). HSBC denies Plaintiffs' allegations and denies any wrongdoing whatsoever. The Court has not ruled on the merits of Plaintiffs' claims or HSBC's defenses. By entering into the settlement, HSBC has not conceded the truth or validity of any of the claims against it.
  • The Settlement Fund will be used to pay all amounts related to the settlement, including cash awards to Settlement Class members, attorneys' fees, costs and expenses to attorneys representing Plaintiffs and the Settlement Class ("Class Counsel"), any service awards to Plaintiffs, a possible charitable contribution if there are uncashed settlement checks, and the costs of notice and administration of the settlement.
  • Settlement Class member compensation will vary. Certain Settlement Class members whose recorded telephone conversations have been identified from HSBC's records will receive compensation based upon the number of recorded conversations. Other Settlement Class members whose calls have been identified as potentially being recorded will be required to submit a valid claim form ("Claim Form") to receive compensation, which will be based upon the number of possibly recorded telephone conversations as determined from HSBC's records. Finally, persons who are not identified within HSBC's records must timely submit a valid Claim Form to receive a single cash award amount regardless of the number of possibly recorded telephone conversations.
  • • Your rights and options, and the deadlines to exercise them, are explained on this website. Your legal rights are affected whether you act or don’t act. Please read this website carefully.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
SUBMIT A CLAIM FORM Unless you received an e-mail or postcard advising you that you do not need to submit a Claim Form, you must submit a valid Claim Form postmarked by August 28, 2017, to receive a settlement payment. Claim Forms may be submitted by U.S. mail to HSBC California Call Recording Lawsuits Settlement Administrator, P.O. Box 43438, Providence, RI 02940-3438 or through the Settlement Website by clicking here.
EXCLUDE YOURSELF OR "OPT-OUT" OF THE SETTLEMENT If you ask to be excluded, you will not receive a settlement payment. This is the only option that allows you to pursue your own claims against HSBC and/or other Released Parties in the future. The deadline for excluding yourself is postmarked by August 28, 2017.
OBJECT TO THE SETTLEMENT Write to the Court about why you believe the settlement is unfair in any respect. The deadline for objecting is postmarked by August 28, 2017. To obtain compensation from this settlement, you must still submit a Claim Form (unless you received an e-mail or postcard advising you that you need not submit a Claim Form), to obtain a settlement payment. If you submit only an objection, you will not receive any cash benefit from the settlement and you will give up your rights to sue HSBC and/or any other Released Parties on a Released Claim.
DO NOTHING If you do nothing, you will not receive a settlement payment (unless you received an e-mail or postcard advising you that you do not need to submit a Claim Form) and you will give up your rights to sue HSBC and/or any other Released Parties on a Released Claim.
GO TO THE FINAL APPROVAL HEARING Ask to speak in Court about the fairness of the settlement.
  • These rights and options—and the deadlines to exercise them—are explained on this website.
  • The Court in charge of this case still has to decide whether to approve the settlement. Payments will be made if the Court approves the settlement and after any appeals are resolved. Please be patient.