Welcome to the Gao v. JPMorgan Chase & Co. settlement website.

This website contains information regarding a proposed class action settlement that has been preliminarily approved by the Court in Gao, et al. v. JPMorgan Chase & Co., et al., S.D.N.Y., No. 14 Civ. 4281.


A $2.085 million Settlement has been reached with JPMorgan Chase & Co. ("JPMC") and Chase Bank USA, N.A. ("CBUSA," and collectively with JPMC, "Chase") in a lawsuit where the Plaintiffs allege that Chase violated state common and statutory law when Chase forfeited rewards points upon CBUSA's closure of credit-card accounts. Chase denies any liability or wrongdoing.

The Settlement offers payments to CBUSA cardmembers who, between June 2009 and the present, Forfeited Points upon the closure of their credit-card accounts for certain reasons, and were not given the chance to redeem their points after Chase closed their accounts. Chase has identified those individuals and provided them with mail and/or e-mail notice. If you received that notice from Chase, you may be a Settlement Class Member.

  • Forfeited Points (or "Points Forfeited") means rewards points forfeited on a "Closed Account."
  • An "Account" means a CBUSA credit-card account held by a CBUSA cardmember that is part of a CBUSA-owned-and-operated credit-card loyalty program in which rewards are denominated in points. A Closed Account means an Account closed for the reason or reasons for which Plaintiffs' Accounts were closed.


All Chase Bank USA, N.A. ("CBUSA") cardmembers in the United States whom CBUSA identifies as having forfeited rewards points, from June 2009 to Preliminary Approval, upon the closure of their CBUSA credit-card account(s) by CBUSA for the reason or reasons for which Plaintiffs' CBUSA accounts were closed, and who were not given the opportunity to redeem those rewards points post-closure.